Question 1

What are your hours of operation?

Accepted Answer

We are open 24 hours a day, 7 days a week. We understand that parents work varying schedules, so we're always here when you need us.

Question 2

Is Wee Care Group Family Day Care licensed?

Accepted Answer

Yes! We are a fully licensed group family day care by the New York City Department of Health and Mental Hygiene. We meet all NYC safety regulations and undergo regular inspections to ensure the highest standards of care.

Question 3

What is the enrollment process?

Accepted Answer

Enrollment starts with scheduling a tour to visit our daycare. During the visit, you'll meet our certified staff, see our facilities, and learn about our programs. If it's a good fit, we'll guide you through the paperwork and discuss start dates.

Question 4

Are meals and snacks provided?

Accepted Answer

Yes! We provide nutritious meals and snacks throughout the day. Our menu includes breakfast, lunch, and an afternoon snack. We accommodate dietary restrictions and allergies with advance notice.

Question 5

What safety measures do you have in place?

Accepted Answer

Safety is our top priority. We maintain childproofed spaces, secure entry, first aid certification, and low child-to-caregiver ratios. All visitors must be pre-approved, and we conduct regular safety drills.

Question 6

What ages do you accept?

Accepted Answer

We accept children from 6 weeks to 12 years old. Our programs include Infant Care (6 weeks - 12 months), Toddler Program (1-2 years), 3K Preschool (3-4 years), and After School Programs (5-12 years).

Question 7

Do you offer overnight care?

Accepted Answer

Yes! Because we are open 24 hours, we offer overnight care for parents who work night shifts or have other scheduling needs. Your child will be safe and comfortable in our care around the clock.

Question 8

What is your sick child policy?

Accepted Answer

To protect all children, we ask that sick children stay home. Children with fever, vomiting, diarrhea, or contagious conditions should remain home until symptom-free for 24 hours without medication.